Overview
Our Omni-Channel Marketing module is a "set-it-and-forget-it" growth engine that keeps your brand top-of-mind across every digital touchpoint. By combining intelligent marketing automation with integrated Email, SMS, and Social Media channels, we move leads through the sales funnel without manual intervention. Whether it’s sending an automated "Driver On-Way" SMS, a personalized "We Miss You" email, or capturing a booking lead directly from Instagram, this suite ensures your luxury brand is responsive, proactive, and perfectly synchronized across the entire digital landscape.
The Sales Team That Never Sleeps
Marketing automation is the bridge between a one-time passenger and a lifelong client. Our module allows you to build sophisticated workflows that nurture leads and drive revenue without manual effort. The marketing engine sends the right message to the right person at the exact moment they are most likely to book, based on data already in your system.
Precision Event Triggers
The power of this module lies in its event-triggered logic. If a client creates an account but doesn't book, the system automatically sends a personalized incentive. If a corporate client hasn't booked in 30 days, it triggers a re-engagement campaign. This proactive outreach keeps your brand relevant without a single staff member having to hit "send.
The Power of Instant SMS & Email
SMS has an open rate of over 90%, making it vital for urgent updates. Our system automatically triggers SMS and beautiful, branded emails for critical milestones: confirmation, driver arrival, and digital receipts. It ensures high-touch communication is delivered instantly, keeping clients engaged through every step of their journey.
Seamless Social Connectivity
Your luxury brand must live where your clients are. Our Social Media integration connects your booking engine to platforms like Instagram and LinkedIn. We enable "Social Booking" buttons that link straight into your reservation system, capturing high-intent leads at the moment of discovery and funneled directly into your CRM.
Hyper-Segmentation & Revenue Recovery
We categorize your clients based on behavior—frequent airport travelers vs. event-only clients—allowing for tailored content that significantly increases conversion. Additionally, the system handles revenue recovery by automatically sending secure links for declined cards or missing signatures, minimizing the need for manual administrative follow-up.